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This section tells you how to use your medical card to get care and how to make sure you keep your coverage.

I was approved for Medicaid. What’s next?

Congratulations! This is an important first step to better health and well-being. Coverage isn’t only important when you are sick, it’s helpful when you don’t feel sick. Now that you have Medicaid coverage, you can use your insurance to:

-Visit your doctor

-Get preventive care

-Get prescription medicines that you need

Follow the links on the right side of this page to learn what you need to do next, how to stay covered, and how to get the most out of your Medicaid coverage.

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Do You Need More Help?

If you aren’t sure if your Medicaid coverage has been approved yet or if it is still active, you can check Manage My Case or call the state’s Automated Voice Recognition System (AVRS) at 1-855-828-4995 with your Recipient Identification Number (RIN). 

If you have an urgent medical need and need Medicaid quickly, call the DHS Helpline at 1-800-843-6150.

If you need to apply for Medicaid coverage, you can follow our instructions on how to apply for Medicaid and other benefits in Illinois.