Last updated: September 30, 2021


To check on your benefits, it is important to know your identification numbers and username and passwords. This information is necessary to access your accounts and when you need to renew your coverage.

Important Information

You should keep a list, copy, or picture of the following information somewhere safe:


  • Your Medical Card
  • Your Manage My Case (MMC) Username and Password
  • Your Doctor’s name (your Primary Care Provider or PCP)
  • Your Doctor’s phone number
  • Your Pharmacy name
  • Your Pharmacy’s phone number
  • Your Health Plan name
  • Your Health Plan’s phone number
  • Your Health Plan Member ID Card

Your Health Benefits

You can learn more about what your health plan covers from the member handbook on your plan’s website.

All Medicaid health plans in Illinois include these basic services:

  • 24/7 Nurse line
  • Behavioral health services
  • Dental care services
  • Doctor services
  • Eye care services
  • Hearing services
  • Home health care
  • Hospice care
  • Hospital services
  • Lab tests and x-rays
  • Medical supplies
  • Prescriptions
  • Therapy
  • Transportation

All plans also have extra benefits, such as Care Coordinators who will help you find the providers and services you need. Use this plan comparison tool to see the differences between the plans offered in your area and find contact information for each of the plans. 


Other Benefits

Remember, you may also be eligible for additional benefits like SNAP (for help paying for food), Child Care Assistance, and more.

To learn more about other benefits programs you may want to apply for, visit this page.